🦃 SERVE will be closed for the Thanksgiving Holiday from Wednesday, November 24 through Sunday, November 28. We will reopen Monday , November 29 under our regular hours of operations. 🦃

Emergency Utility Assistance

Let Us Help You

SERVE is proud to offer Assistance from the Dominion EnergyShare Program. This emergency service may be applied to the cost of heating or cooling of any type of source.

If you need assistance please call 540-288-8223 for screening and more information.

Local Resources

For local resources please call 211

More about our partnership with Dominion EnergyShare

EnergyShare is a crisis program of last resort that helps pay energy bills for any type of heating and cooling source (wood, oil, natural gas, propane, kerosene, electric) for those who qualify. EnergyShare is not income based so any customer in crisis is eligible to apply.

Customer applications are reviewed on a case-by-case basis to determine eligibility. If approved, the benefit is paid directly to the customer’s energy provider.

Individuals 60 and older may be eligible for additional assistance. Military veterans and those individuals living with disabilities may qualify for an additional $500 benefit if participating in the voucher programs of the Department of Veteran Services or the Centers for Independent Living.

Customers who receive EnergyShare bill payment assistance are eligible to receive a free home energy assessment and the installation of free energy efficiency upgrades to help save on their energy costs.

Upgrades may include:*

  • LED lighting
  • Low-flow shower heads
  • Faucet aerators
  • Attic/floor insulation
  • Hot water pipe wrap insulation
  • Hot water heater tank wrap
  • Heat pump tune-up
  • A/C tune-up
  • Air and duct sealing
  • ENERGY STAR refrigerator replacement
  • High efficiency central furnace fan motor replacement
  • Installed measures are based on observations made during the home energy audit